Privacy Policy for Document Translation Services
Last updated: 12/10/2025
1. Information We Collect
We collect information that you provide directly to us when using our document translation services, including:
- Contact information (name, email, phone number)
- Document content submitted for translation
- Payment information
- Communication preferences
2. Use of Your Information
We use the collected information to:
- Provide translation services
- Process payments
- Communicate about your orders
- Improve our services
- Comply with legal obligations
3. Document Security
We implement strict security measures to protect your documents:
- Encrypted file storage and transfer
- Access limited to authorized translators
- Confidentiality agreements with all staff
- Regular security audits
4. Cookie Policy
We use cookies to improve your experience:
- Essential cookies for site functionality
- Analytics cookies to understand usage
- Preference cookies to remember settings
You can control cookie settings through your browser preferences.
5. Data Retention
We retain your documents and information for:
- Active projects: Duration of service
- Completed projects: 30 days unless requested otherwise
- Account information: Until account deletion
6. Your Rights
You have the right to:
- Access your personal data
- Request data correction
- Request data deletion
- Withdraw consent
- Export your data
7. Contact Us
For privacy-related inquiries, contact our Data Protection Officer at [email protected]